DiSC® Action Planners
If your organization has experienced DiSC® through DiSC Classic, DiSC PPSS,
or another of Inscape Publishing's premier learning instruments, extend the
power of DiSC with Inscape’s DiSC action planners. Available online through EPIC
and on paper, DiSC action planners help people take the insights gained from
DiSC and apply them to specific business applications.
Available DiSC Planners
DiSC Sales Action Planner
Use this action planner to uncover the DiSC behavioral style of a potential
client or an existing customer. Insights gained can be used to:
- Create successful sales strategies
- Increase client receptivity
- Tailor sales presentations
- Negotiate effectively
- Close the sale
DiSC Customer Service Action Planner
Use this action planner to identify a customer's DiSC behavioral style and
develop appropriate responses to better meet their needs. Then, use the
information to:
- Increase customer satisfaction
- Create a successful service plan
- Address customer concerns
- Gain customer loyalty
DiSC Management Action Planner
Use this action planner to identify a team member's DiSC behavioral style and
adjust your management approach for more productive interactions. Learn when to
most effectively use directing, coaching, supporting, and delegating approaches.
DiSC Managing Performance Action Planner
Use this action planner to identify an employee’s DiSC behavioral style and
gain insight into the employee’s goals and fears. Then, based on the employee’s
willingness and ability, adapt how you manage performance through one of the
following approaches: direct, supportive, combination, or empowering.
DiSC Talk! Action Planner
Use this action planner to help telephone professionals identify a person's
DiSC behavioral style while speaking with them on the phone. Then use the
information to communicate more effectively, increase customer satisfaction,
gain commitment, and learn the best way to follow up.
DiSC Talk! Key to DiSC Dimensions of Behaviour
The DiSC Talk! Key to DiSC Dimensions of Behavior is an easy-to-use
reference card that leads telephone professionals quickly through the DiSC
process on the phone.
Click on the link to download or read the full Adobe PDF Brochure:
DiSC Action Planners
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